Items we can not accept:
In alphabetical order
Or anything larger than a microwave e.g. large whitegoods.
We also can not take any packaging you bring your items in e.g. plastic bags, foam, cardboard boxes etc.
Items we can take:
In alphabetical order
If you can't see an item on the list email us [email protected] to see if we can accept it
It's actually a big help if you unlock your devices before dropping them to us (if possible).
Apple devices and other similar devices can not be reused if it's locked when you drop it off to us. We try to work through all of our Re's (rethink, reduce, reuse, repair, repurpose, recycle) with recycling being the last resort.
So if you are able to deactivate the Find My (phone) feature, erase the device and remove it from your iCloud account, it will be just like a new device and can be reused.
If not, your data will be locked. The device will then only be used for parts or fully recycled to its base components.
Our partners, Whirl Recycling, erase all data from devices that they can turn on and sign in to.
Devices that can not be secured are fully broken down to protect the data. For computers and laptops, when they can remove the hard drive, they use Active@KillDisk to erase drives to U.S. Department of Defense 5220-22M erasure and 20+ more international sanitising standards.